Privacy Policy

Effective Date: December 12, 2024

At Fazze, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how it is used, and the steps we take to protect your information. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit fazze.site or interact with us in other ways (such as through customer service inquiries, social media, etc.):

1.1 Personal Information

This includes information that identifies you personally and is collected when you make a purchase, create an account, or communicate with us. Examples include:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (Credit Card Details, PayPal account)
  • Order History and Preferences

1.2 Non-Personal Information

This includes data that does not directly identify you. It may include:

  • Browser Information: Information about your browser type, version, and language settings.
  • Device Information: Data about the device or operating system you are using.
  • IP Address: The unique address of the device you are using to access our website.
  • Cookies and Tracking Technologies: See our Cookie Policy section below for more details.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about how you use our website. This helps us enhance your experience, personalize content, and analyze trends. Cookies are small text files placed on your device when you visit our site.

  • Essential Cookies: Necessary for the website to function properly (e.g., remembering your cart).
  • Performance Cookies: Used to analyze how users interact with the site, helping us improve the user experience.
  • Targeting Cookies: Used for advertising purposes to show you relevant content and ads based on your interests.

You can adjust your browser settings to disable cookies, but this may impact your experience on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Processing and Customer Support

  • To process transactions: We use your personal information, such as billing and shipping address, to fulfill your orders, process payments, and provide customer support.
  • To communicate with you: We may contact you about your orders, send order updates, or respond to inquiries made through our customer service channels.

2.2 Website Functionality

  • To personalize your experience: We may use your information to personalize content, offers, and recommendations based on your preferences and purchase history.
  • To improve website performance: We monitor how users interact with the website to identify areas for improvement and to provide a better shopping experience.

2.3 Marketing and Advertising

With your consent, we may use your email address and browsing data to send you marketing communications, such as newsletters, promotional offers, and updates about our products and services. You can opt out of these emails at any time by clicking the “unsubscribe” link at the bottom of the email or contacting us directly.

2.4 Legal Compliance

We may use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements. This includes responding to legal requests, such as subpoenas, court orders, or other legal processes.

3. Sharing Your Information

We value your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following cases:

3.1 Service Providers

We may share your information with trusted third-party service providers who help us with business operations, such as:

  • Payment processors
  • Shipping and delivery services
  • Email marketing providers
  • Customer support services
  • IT service providers

These providers are only authorized to use your information to perform services for us and are contractually bound to keep your data secure.

3.2 Business Transfers

In the event that Fazze is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Obligations

We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to:

  • Comply with legal obligations (e.g., subpoenas, court orders)
  • Protect the safety of our customers, employees, or the public
  • Prevent fraud or illegal activity
  • Enforce our terms and conditions

4. Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:

  • SSL Encryption: All sensitive data, such as payment details, is transmitted using SSL (Secure Socket Layer) encryption to ensure that it is securely transferred.
  • Firewalls and Secure Servers: We store your data on secure servers protected by firewalls to prevent unauthorized access.
  • Access Controls: Only authorized employees or contractors who need access to your information to perform their job duties are allowed access to your data.

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Update Your Information

You have the right to access, update, or delete your personal information at any time. You can make changes to your account information by logging into your Fazze account or contacting us directly.

5.2 Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us directly.

5.3 Data Deletion

If you wish to delete your account or personal information, you can request this by contacting us at info@fazze.site. We will process your request in accordance with applicable laws and regulations.

5.4 Cookies Management

You can control the use of cookies through your browser settings. You may choose to block or delete cookies, but this may affect your ability to use some features of our website.

6. International Transfers

As Fazze operates globally, your personal information may be transferred and processed in countries outside your home country. This includes data processing in the United States, where our headquarters are located. By using our website and providing your personal information, you consent to these transfers.

If you are located in the European Economic Area (EEA), please note that we comply with the General Data Protection Regulation (GDPR) and ensure that your data is processed in accordance with applicable laws.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website. The “Effective Date” at the top of this policy will indicate when it was last updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Fazze
919 3rd Ave, New York, NY 10022
Phone: (202) 383-8036
Email: info@fazze.site
Website: www.fazze.site